Dracula Hoodie

Frequently Asked Questions

• Do you ship worldwide?

  Yes, we offer international shipping to most countries worldwide.

• When will I receive my order?

  Orders typically ship within 2-7 business days. You will receive an email with tracking information once your order has been dispatched. Delivery times vary depending on your location.

• Do you offer purchasing power parity (PPP) or discounts?

  Purchasing Power Parity (PPP) pricing is available exclusively for digital products such as Dracula Pro and Dracula UI. Unfortunately, discounts cannot be applied to physical products due to fixed production costs and minimal profit margins.

• Can I edit or cancel my order?

  Orders cannot be modified once placed. However, if you need to cancel your order before it has been fulfilled and shipped, please contact our support team at support@draculatheme.com.

• What about customs and import fees?

  Shipping costs do not include customs duties, import taxes, or other fees that may be imposed by your country. These charges are determined by local customs authorities and are the responsibility of the customer.

• What is your return policy?

  We currently do not accept returns on our products. If you receive an incorrect or defective item, please contact our support team at support@draculatheme.com and we will resolve the issue.

• How do I contact customer support?

  You can reach our customer support team by emailing support@draculatheme.com. We aim to respond to all inquiries promptly.